These are full time, permanent positions required for 37 hours per week based out of one of the Local Offices based in Haverfordwest, Milford Haven or Pembroke Dock.
You will assist the Senior Housing Officer, Housing Officer and Housing Assistant to provide a customer-focused service to the tenants of specified estates. Acting as a point of contact for tenants, you will investigate breaches of tenancy agreements and take appropriate action.
Responsibilities include accompanying prospective tenants to view dwellings and monitoring the estates for abandonment and illegal occupation. To ensure quality service you will visit new tenants to ensure tenancy is satisfactory, and assist them in accessing appropriate services of the Council and support agencies. Duties will also include minor repair/ maintenance to communal areas, and inspection of properties prior to tenants leaving.
You will have some knowledge and experience of social housing, excellent organisational and communication skills with an ability to work methodically on your own initiative.
Safeguarding
Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council’s Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.
This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council.
Employment Checks
This post is subject to a DBS disclosure check.
Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting https://www.cifas.org.uk/fpn.
Applicants should ensure they have the right to work in the UK before applying for a vacancy.
Support & Additional Info
- Please contact the Recruitment Team as early as possible if you're unable to apply online or require support by emailing recruit@pembrokeshire.gov.uk.
- Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2022. The 2023 pay award is pending.
- Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.
Welsh language skills are desirable. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.
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