Hotel Receptionist


 

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About us

Birnam Hotel is a medium sized business in Birnam, Dunkeld. We are a 28 bedroom hotelcatering for all types for functions and event throughout the year.We also have a busy bar/bistro

We are hiring a proactive Hotel Receptionist who has the ability to multi-task and make decisions without direct supervision. The successful candidate will be taking reservations, inputting data and performing daily clerical tasks in addition to monitoring the front desk. Candidates who are able to work as part of a team and who can communicate effectively with both clients and coworkers are encouraged to apply.

Responsibilities:

  • Answer the phone.
  • Greet hotel guests and resolve basic customer issues.
  • Answer questions and provide information in person or over the phone.
  • Prepare paperwork.
  • Take messages and forward them to their intended recipient.
  • Arrange services for guests.
  • Answer questions during tour groups.
  • Promote the hotel to attract new and maintain existing customers.

Job Types: Full-time, Permanent

Salary: £11.50 per hour

Benefits:

  • Company pension
  • Free parking
  • Sick pay

Schedule:

  • 8 hour shift
  • Day shift
  • Every weekend
  • Monday to Friday
  • Night shift

Ability to commute/relocate:

  • Dunkeld: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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