Technical & Training Specialist (Operations)

 

Main Responsibilities

• Provide training expertise and ‘subject matter expert’ technical specialist (operations) guidance and support to internal and external stakeholder groups (including project, programme, specialist, working and steering groups) to facilitate the design, development and introduction of appropriate learning solutions.
• Develop the proficiency of employees with the knowledge, practical skill, motivation and subsequent required confidence to operate/maintain the new equipment and technology being introduced within Network Rail and the wider railway industry.
• Deliver technical and non-technical skills training and assessment associated with industry change, incorporating new ways of working in order to improve safety, performance and engagement so that business objectives can be realised.
• Provide effective analysis, assessment and evaluation of delegate learning and optimise training delivery methods using a blended learning approach.
• Maintain a good knowledge of digital railway operating systems and products and effectively contribute technical and training specialist guidance to stakeholder groups, including steering and working groups, to support the realisation of programme benefits.
• Conduct training, including train-the-trainer events, ensuring a seamless transition from project delivery into ‘business as usual’ so that required skill-sets are embedded within the business units concerned.
• Actively contribute to related work streams to support the introduction of business initiatives and programmes and the definition and presentation of technical training/briefings and associated cascades

The Ideal Candidate

• Proven track record in an operational role.
• Demonstrable knowledge of digital railway operating systems and technologies and how they apply to existing railway infrastructure.
• Ability to present, both orally and in writing, complex information in a clear and engaging manner to both technical and non-technical audiences.
• Ability to provide technical and training leadership at required organisational levels.
• Thorough knowledge of the technical, safety and vocational capability relevant to the discipline of the role.
• In depth knowledge of relevant company standards and training processes.
• Either in possession of, or capable and willing to achieve, a recognised training qualification (including a ‘train-the-trainer’ element), such as a Level 4 or Level 5 Award in Education and Training or an equivalent predecessor.
• Either in possession of, or capable and willing to achieve, a Level 3 Certificate in Assessing Vocational Achievement OR hold an equivalent predecessor qualification, such as D32/33 or A1/A2.
• Willing to undertake nationwide travel to fulfil role requirements.

What could set you apart

• Experience of working in complex, change orientated, environments.
• Experience of managing multiple stakeholders.
• Experience of working in a matrix organisation.

About The Company

We’re an organisation where people matter. We matter to millions.

Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority.

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users.

As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information

Package Description

Role Title: Technical & Training Specialist (Operations)

Salary range: £43,588- £49,037 per annum

Contract Type: Permanent

Location: South Wales Control Centre, Cardiff

At Network rail you will have a clear development path, access to training and enjoy a range of employee benefits, such as; up to 28 days annual leave, rail subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more.

Closing date: 07/09/2023

Click ‘apply for this job’ to apply. If you would like to speak the Resourcing Team please contact: hamidur.rahman@networkrail.co.uk

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