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Total People, one of the UK’s leading apprenticeship providers and part of LTE Group, now have an exciting opportunity for talented professionals to come and join our Operations team in the position of Programme Coordinator.
In this role you will provide an accurate, efficient, and timely administration service including customer advice, learner records, raising sales and purchase orders and credit control processes and liaising with clients or customers to resolve issues. You will also liaise with external and internal stakeholders to support the running of the delivery programmes which could involve, manning reception at one of our centres, exam invigilation, supporting on careers events and contacting learners and employers.
This role is offered on a permanent, full time basis (37 hours per week), however part-time applications will be considered.
As a Programme Coordinator working for Total People we can guarantee variety, support and a great company to work for!
The key responsibilities of this role are as follows:
- Oversee communication channels to support learners and stakeholders that have any questions or queries
- Undertake exam invigilation at various locations predominately in the Northwest, however there is an expectation for occasional national travel
- Raising Purchase orders and invoices on the finance portal
- Booking travel and accommodation for your area of responsibility
- Checking and completing attendance registers for learners
- Undertake everyday administration tasks required to support managers and Learning coaches in your area of responsibility
Please see the attached job description for more details
In order to be successful in your application you will need to meet the following essential criteria:
- GCSE Maths and English at L2 or equivalent
- Previous experience in a customer facing role
- Proficiency in general IT systems & Microsoft Office
Desirable
- Previous experience in an educational setting
- Knowledge of finance systems
Total People is an equal opportunities employer. We ask all applicants to demonstrate in their application their ability to meet the key responsibilities of the role with experience and/or qualifications detailed within the job description. We are committed to the safeguarding and the protection and wellbeing of our learners. As such this post is subject to an enhanced Disclosure and Barring Service (DBS) check that you must successfully pass to get your offer of employment.
As an employee of Total People you will receive the following salary and renumeration:
- A salary of £22,440 Per Annum
- Annual holiday commencing on 26 days plus 8 bank holidays
- Birthday vouchers and retail discounts
- Death in service benefit at x2 basic annual salary
- Employee Assistance Programme which offers a variety of wellbeing tools for you to access
- Free/discounted Eye Care
- Occupational Sick Pay
- Paid volunteering – 1 day
- Access to Occupational Health
- Healthcare Cash Plan
- Subsidised staff restaurants when on campus
- Refer a Friend Scheme
- Access to Apprenticeship courses/Adult Education Course (if eligible)
Total People are an equal opportunities employer, welcoming applications from all sections of the community. We’re driving forward sector change by helping to develop the workforce of the future through our apprenticeship opportunities.
The closing date for this job advert is 31/07/2023 however sometimes the job advert may close early if we receive a good response, so we recommend you apply at your earliest opportunity.
Across the LTE Group we work to support our veterans into employment and are also proud holders of Disability Confident employer award. If you require reasonable adjustments, please let us know.
