About us
The Manor at Bickley is a small business in Bromley. We are professional, agile, customer-centric and our goal is to Give our guests a great experience from start to finish, nothing is too much trouble..
Our work environment includes:
- Modern office setting
- Food provided
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We are looking for a friendly and professional Hotel Receptionist to join our team. The successful candidate will be responsible for providing excellent customer service to our guests, answering phone calls, taking reservations, managing check-ins and check-outs, and handling payments. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Responsibilities:
- Greet guests and provide them with information about the hotel.
- Answer phone calls and respond to inquiries.
- Handle check-ins and check-outs.
- Maintain records of guests and reservations.
- Ensure that all guest rooms are clean and well-maintained.
- Handle customer complaints in a professional manner.
- Process payments and handle cash transactions.
- Provide general information about the local area.
Job Type: Full-time
Salary: £10.50-£12.50 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Bromley: reliably commute or plan to relocate before starting work (required)
Work Location: In person
