At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
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So, what are you waiting for? Join a Community that cares about you!
More about your role
This role is supported by a team of property managers based in Bath, with a common goal of providing our residents with excellent customer service. As well as complying with both statutory and contractual requirements we must meet strict client performance targets and KPIs.
As part of your role you will be the tenants point of contact for any concerns they may have regarding their property, you will be responsible for triaging any queries to the relevant departments within Touchstone.
You will carry out weekly safety alarm and health and safety checks, ensuring all actions are documented and followed up. The role encompasses reporting repairs in accordance with the organisation's procedures.
The role is 30 hours working Monday to Friday 6 hours per day.
For more information, please download our job profile available on our website.
More about you
The role will ideally suit someone with an understanding of the housing sector although full training will be provided – if you have a willingness to learn and strong work ethic, a can-do positive attitude you will be successful in this role. The duties will vary so you will need to be flexible. Excellent customer service skills are essential, to ensure our customers receive a positive experience.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
What's next?
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please call the recruitment team on 01772 666555.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.
